We refer to where the Receptionist sits as the "NO INFORMATION ZONE" or NIZ. In this video, find out why!
In this video, you will learn how to ask for your Contact with confidence and presence when speaking to a Receptionist in the No Information Zone.
Ok, so you've made the call and have asked to speak to your contact only to be told by the Receptionist that they no longer work there. Instead of saying thank you and hanging up, there is a much better option. Find out what in this video!
The default in this situation is usually to say "ok", end the call and then conduct research for another name. That was before SOAR. This live dial example let's you know what you can do instead of ending the call when you find yourself in this situation.
