SOAR: GETTING PAST THE RECEPTIONIST (When You Have A Contact Name)
IN THIS COURSE WE SHARE WITH YOU OUR PROVEN METHOD TO MAKING CONTACT WITH A DECISION MAKER IN THE 'POWER ZONE' WHEN FIRST SPEAKING WITH A RECEPTIONIST WHEN YOU HAVE A CONTACT NAME.
The NIZ: an acronym for NO INFORMATION ZONE and in this course, we will show you how to:
- Ask for the Decision Maker with confidence when speaking with a Receptionist
- What to do if your Contact No Longer Works There
- How to answer the question "Who is Calling?"
- How to overcome Receptionist Resistance such as: "what's it regarding" or "are they expecting your call?"
THE NIZ: WHEN YOUR CONTACT DOESN'T WORK THERE ANYMORE
Ok, so you've made the call and have asked to speak to your contact only to be told by the Receptionist that they no longer work there. Instead of saying thank you and hanging up, there is a much better option. Find out what in this video!
SOAR LIVE DIAL: When your Contact Doesn't Work There Anymore...
The default in this situation is usually to say "ok", end the call and then conduct research for another name. That was before SOAR. This live dial example let's you know what you can do instead of ending the call when you find yourself in this situation.
You've asked the Receptionist to connect you to the Decision Maker and instead they ask you "Who is Calling?". You likely have an answer for this question, but is it effective? Check out this video to compare our suggested reply to yours.
Prior to connecting you, the Receptionist may dig in and ask you questions such as "what's it regarding?" or "Are they expecting your call?" We refer to these questions as CHIP questions. Check out this video to find out why!
In this video, we provide you with our suggested response to these 4 potential CHIP questions: Regarding? Expecting Your Call? Sales Call? Where Are You Calling From? This video alone is worth the $97 investment.
In this video, we provide you with our suggested response during COVID/post-COVID to these 4 potential CHIP questions: Regarding? Expecting Your Call? Sales Call? Where Are You Calling From? This video alone is absolutely worth the $97 investment.
Sometimes the Receptionist will still resist connecting you to the Decision Maker. When using SOAR it doesn't happen that often fortunately, but when it does, check out this video for our thoughts on what you can do.