Watch this video and more on SOAR ON-DEMAND
Not having a contact name results in most Salespeople not making the call prior to SOAR. In the video, you'll see how you CAN make the call and get past Reception even if you don't have a contact name. Seriously - it can be done!
Not a simple answer, much depends on what your company or Sr. Broker has told you to do, but if you watch this Video, you may discover a different approach and one that makes a lot of sense.